09 June 2021

Outsourcing of IT projects. Is it worth entrusting software house?

Outsourcing IT Projects. Is it Worth collaborating with a Software House?

The basis for success in e-business is an interesting product and a good sales strategy. To implement this, however, you need advanced technical knowledge of programming and Internet marketing, and often also professional in-house IT solutions that will allow for the better management of tasks in the company. For this reason, is it worth entrusting the care of IT projects to a software house? What should you know before you start working with a software house?

What is a software house?

More and more companies, in addition to their stationary activities, develop their businesses on the Internet. Apart from a website, which is currently one of the basic elements of marketing, companies run online stores and provide online services. The answer to the needs of such companies is a software house, such as Softiero. A software house is a team of programmers and internet marketing specialists who together create complex and specialized IT solutions for their clients.

What are the benefits of working with a software house

By working with a software house, you minimize the number of errors that can occur during the implementation of IT projects as well as:

  • gain the ability to focus on your core business,
  • save time,
  • reduce the costs of running IT projects,
  • receive the highest quality services provided by experts in their field,
  • adjust to the changing trends and needs.

In first order, we will take the burden of IT project management off your shoulders. You can devote the time you gain as a result to the development of your company. Secondly, you will save a significant amount of money that you would normally spend on expensive software. But most of all, you will be sure that in the ever changing e-commerce environment, we will continuously keep an eye on things for you. We will implement changes on an ongoing basis, so that your online store, e-commerce platform, or applications running in the cloud will always respond to the needs of the market and your employees.

What should you know before you start working with a software house?

Before you start working with a particular software house, you need to gather as much information about the project as possible. Start by defining the specifics of the project. Find out what competencies and specializations the project requires and what form of cooperation you need. Do you want just consulting services or perhaps you want the software house handle the entire project for you? Be sure to specify if the project requires the implementation of any specific functionalities. It is also crucial to determine the budget and inform the software house if it can be changed or if there is any room for leeway? What is its cap? When outsourcing an IT project to a software house, you will also need to set a deadline for its completion.

What should I consider when choosing a software house?

When choosing a software house for an IT project, you should pay attention to several important aspects. These are:

  • portfolio and references,
  • communication,
  • first meeting,
  • team,
  • transparency.

Software house portfolio and references

The first aspect you should pay attention to is the experience, portfolio and references of the software house. These are the bases that you should make a decision to start possible talks. Find out:

  • which field does the software house specializes in
  • what projects has it implemented?
  • What technologies does it use most often?

Then ask for feedback from the company's clients. They will tell you what the software house's advantages over its competitors are and what its clients value this particular software house for. If the company does not boast about its awards on the website, do a quick online search.

Communication with the software house

The implementation of IT projects requires increased communication. Ideally, it should be done through several channels. It is important that communication channels with the software house allow for quick information exchange, clarification of requirements and smooth, joint work. Software houses usually use specific project management tools, such as: BaseCamp, Kanban Board, Trello, Jira, etc. When choosing a software house, pay attention to the following:

  • Do the employees communicate with you in an understandable way?- Are they able to guide you to the best solution?

First meeting with a software house representative

After the first meeting with a software house representative, you will know how the company treats its potential clients: were the employees prepared for the interview and did they try to answer all your questions thoroughly? For example, if the software house prepares dedicated materials for the meeting, it this a sign that you are taken seriously by the company? Remember that during a meeting with a software house, you are its guest. Pay attention to such trifles as the software house preparing a meeting agenda or an e-mail summarizing the conversation. Expect the software house employees to ask you additional questions.

Software house employees

Before choosing a software house, try to get to know the project manager with whom you will cooperate. See if you can find some common ground with them. Remember that they will be responsible for the success of your project. Ask who will be on the project team and find out about the experience of its members. Look for information about these people online, e.g. on business forums. These cannot be random people. Remember that the team's approach to your project is crucial. Transparency of the cost estimate and scope of work Analyze the cost estimate and scope of work sent to you. Check if all the components are clear to you. If not - be sure to ask your project manager to explain them. Also, pay attention to whether the presented cost estimate mentions the costs of introducing functional changes.

Software house or freelancers

While looking for software house offers, you will surely come across cooperation proposals posted by freelancers. This type of solution is certainly less expensive, but this is very unprofitable in the long run. A programmer working on their own is alone with all the responsibilities, so their work capacity is limited. A software house usually consists of a few or a dozen people, each of whom usually has a different narrow specialization. As your company grows, you will start to need a comprehensive view of your business, as well as a lot of time from the person managing your projects. The latter resource is especially limited when working as a freelancer. A software house also has wide access to specialized software and the latest technologies, which a freelancer most often simply cannot afford. If you want to consistently develop your company, it is worth entering into long-term and promising cooperation with a software house.

Software house or an in-house team of programmers

When introducing new technological solutions, we are most often faced with a choice of employing in-house specialists or outsourcing this area. Employing your own employees has its advantages. For example, you have exclusively competent staff, specialists that are only at your disposal. However, this solution has a huge disadvantage - it costs a lot. The recruitment process itself is expensive. What is more, employees’ salaries are paid every month, regardless of whether you are satisfied with the results of their work. Additionally, you avoid the purchase of hardware and software, which is expensive and licensed, which means that after a certain period of time, you have to pay for it again.

Lukasz Bozek

Lukasz Bozek is a founder and CEO of Softiero, a graduate of the Warsaw School of Economics and MBA at Lazarski University. Lukasz started his career as a FX dealer at Santander Bank. As a passionate of new technologies he founded Softiero which is developing innovative tech startups.


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